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(318) 383-4899
Elite Training

Customer Service

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
— Douglas Noel Adams


Building An Organization On Etiquette

Perhaps nowhere in life is etiquette more important than when building and maintaining an organiz...

Communication In The Workplace

Verbal and/or written communication is often the first, and most important, impression of the bus...

Handling Difficult Situations

Skills follow-up to “Dealing with the Angry Customer.”

Prospecting Customers/Buyer Motivations

Learn how to manage an angry customer in the workplace or over the phone.

Utilizing Interpersonal Skills

Increasing the bottom line through exceptional customer service is a short- term goal with long-t...

Course Catalog


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318-383-4899 Contact Us
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Our goal is to help our customers improve their bottom line and boost team member performance through skill and knowledge development. We are eager to travel with you on the journey to developing a capable workforce who achieves and maintains peak performance.

118 Monticello Ave., Suite D, Ruston, LA 71270